{"id":2405,"date":"2026-02-16T11:17:18","date_gmt":"2026-02-16T11:17:18","guid":{"rendered":"https:\/\/bh.houseofsoap.com\/?page_id=2405"},"modified":"2026-02-16T14:48:17","modified_gmt":"2026-02-16T14:48:17","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/bh.houseofsoap.com\/ar\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div class=\"row row-collapse row-full-width\"  id=\"row-98563730\">\n\n\n\t<div id=\"col-2108985120\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2687911888\" class=\"text\">\n\t\t\n\n<h2>\u00a0<\/h2>\n<h2 style=\"color: #494949;\"><strong>Refund and Returns Policy<\/strong><\/h2>\n<p style=\"color: #494949;\">This page outlines all of our refund and returns policies.<\/p>\n<p>\u00a0<\/p>\n\t\t\n<style>\n#text-2687911888 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2108985120 > .col-inner {\n  padding: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\n<style>\n#row-98563730 > .col > .col-inner {\n  padding: 0px 0px 0px 10px;\n  background-color: rgb(214, 210, 203);\n}\n@media (min-width:550px) {\n  #row-98563730 > .col > .col-inner {\n    padding: 0px 0px 0px 100px;\n  }\n}\n<\/style>\n<\/div>\n\t<div id=\"gap-1251732298\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1251732298 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\" style=\"max-width:1500px\" id=\"row-228245257\">\n\n\n\t<div id=\"col-899874595\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\n<style>#sp-ea-2413 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-2413.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-2413.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-2413.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-2413.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-2413.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1771241894\"><div id=\"sp-ea-2413\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-24130\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse24130\" aria-controls=\"collapse24130\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> The Policy<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse24130\" data-parent=\"#sp-ea-2413\" role=\"region\" aria-labelledby=\"ea-header-24130\"> <div class=\"ea-body\"><p>We do not accept returns.<\/p><p>In the extremely unlikely event your order arrives damaged, or the wrong item is delivered, we will either refund or replace your item as quickly as we can.<\/p><p>Should you wish to claim for a damaged or wrongly delivered item please send an email to info@houseofsoap.com, or send a Whatsapp message to +96590960350 and our Customer Service team will be happy to help.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-24131\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse24131\" aria-controls=\"collapse24131\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Order Cancellation<\/a><\/h3><div class=\"sp-collapse spcollapse\" id=\"collapse24131\" data-parent=\"#sp-ea-2413\" role=\"region\" aria-labelledby=\"ea-header-24131\"> <div class=\"ea-body\"><p>You can only cancel your order by contacting our Customer Service (email to info@houseofsoap.com, or send a Whatsapp message to +96590960350) before your order has been processed.<\/p><p>After your order has been processed a cancellation request cannot be granted.<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"nf_dc_page":"","footnotes":""},"class_list":["post-2405","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bh.houseofsoap.com\/ar\/wp-json\/wp\/v2\/pages\/2405","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bh.houseofsoap.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bh.houseofsoap.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bh.houseofsoap.com\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bh.houseofsoap.com\/ar\/wp-json\/wp\/v2\/comments?post=2405"}],"version-history":[{"count":5,"href":"https:\/\/bh.houseofsoap.com\/ar\/wp-json\/wp\/v2\/pages\/2405\/revisions"}],"predecessor-version":[{"id":2428,"href":"https:\/\/bh.houseofsoap.com\/ar\/wp-json\/wp\/v2\/pages\/2405\/revisions\/2428"}],"wp:attachment":[{"href":"https:\/\/bh.houseofsoap.com\/ar\/wp-json\/wp\/v2\/media?parent=2405"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}